Building Science Specialist-Energy and Sustainability Program Manager

Job Title: 

Building Science Specialist-Energy and Sustainability Program Manager

Job Location:

Chicago, IL

Job Description:

PROGRAM MANAGER

Resource Innovations is an environmental consulting company specializing in
energy and water efficiency, helping and empowering people to make smart
energy choices. With deep roots in energy efficiency program design and
implementation, Resource Innovations is leading the industry with innovative
program solutions, working with community organizations toward a collaborative
economy.

JOB DESCRIPTION

Resource Innovations is seeking a Program Manager to join our team in
Chicago, Illinois. This position will be working in a dynamic environment to lead
energy efficiency programs in Illinois. The successful candidate will: develop
short and long-term implementation plans; actively lead program implementation
activities; develop trusted relationships with clients, industry, stakeholders, and
program contacts; and respond to client requests. The candidate will also
manage a distributed team of outreach, subcontractor and operations staff.
The Program Manager must be able to manage large projects in a rapidly
changing environment. He or she must be able to maneuver quickly between
design challenges, implementation, and market coordination. This position
requires excellent planning, budgeting, and people-management skills. This
person will have the ability to readily and effectively redirect the team or project
approach in response to new knowledge or unexpected events and
circumstances that emerge.

KEY RESPONSIBILITIES

 Manage and develop program design including responsibility for
developing work plans to meet goals, aligning staff assignments,
managing programs to goal, and providing accurate forecasting both
internally and to clients.
 Deliver successful large-budget energy efficiency programs to utility
client(s) per contract terms and program budgets.
 Identify, define, quantify, track and drive program deliverables to be
submitted accurately and on time.
 Continuous assessment of project progress to goal and development of
creative solutions to new issues or market dynamics.
 Manage, lead, and mentor a distributed team, including setting and
reviewing performance standards and objectives for direct reports, and
creating effective delivery teams.
 Prioritize and coordinate shared resources between projects.
 Develop, manage, and foster partnerships with subcontractors, community
groups, and other industry affiliates/stakeholders.
 Manage client expectations, satisfaction, and communications.
 Manage client relationships, including leading regular client meetings and
acting as point of contact for specified client relationships.
 Represent Resource Innovations to clients and industry associations,
including delivering presentations about the company’s services and
opportunities.
 Create financial models and budgets to evaluate and manage projects and
opportunities.
 Identify opportunities with clients for expanded work and support business
development.
 Evaluate, edit, negotiate and monitor contracts to ensure compliance and
timeliness.
 Resolve and/or escalate client issues.
 Produce and submit professional, accurate and timely client invoices and
monthly reports, and follow up on late payments.
 Ensure deliverables from central support teams meet standards for
quality, accuracy and timeliness.
 Monitor and manage staff and functional teams' deliverables, track
progress and ensure performance.
 Interface with key internal departments such as IT, Marketing, Finance
and HR to meet program needs.
 Keep local program team informed of changes in industry and corporate
announcements.
 May include leading large and geographically dispersed teams.
 Other responsibilities as assigned.

Qualifications:

KEY SKILLS

 Excellent project and program management skills
 Ability and experience in short and long-range planning and strategy
 Proficient in establishing job and work process flows
 Detail oriented with the ability to multi-task while consistently meeting
deadlines with accuracy and within budget
 Excellent verbal and written communication skills
 Excellent listening and interpersonal skills
 Positive, action-oriented attitude showing initiative and creativity
 Customer service focus
 Ability to collaborate well at all levels within an organization, and a team-
player

REQUIREMENTS

 Bachelor’s degree and 3 to 5 years of experience in project
management and/or consulting, energy efficiency or utility
experience highly desired
 Proven success in developing and implementing project scopes,
budgets and plans
 Ability to take full responsibility for projects from inception to close
 Contract development, negotiation, and management experience
 Successful background in developing influential strategic
partnerships
 Proven track record of developing and retaining client relationships
 Ability to inspire and motivate others to accomplish their goals
 Ability to comprehend technical concepts and provide context for
real-world application of project outcomes
 Exceptional analytical and problem-solving skills
 Excellent presentation skills, including both speaking and writing
 Highest ethical standards
 Proficient skills with Microsoft Office Suite, CRM tools

Job Type:

Full-time